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Author
Bonin, Hinrich E. G. (2)
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Year of publication
2000 (2)
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Document Type
Book
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Part of a Book
(1)
Language
German (2)
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Has Fulltext
no (2)
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Keywords
Kundenmanagement
(2)
Kundenzufriedenheit
(2)
Verwaltung
(2)
Verwaltungsinformation
(2)
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