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TIME for REFL-ACTION: Interpersonal competence development in projectbased sustainability courses
(2021)
This dissertation investigates interpersonal competence development in project-based sustainability courses. Visions of a sustainable, safe, and just future cannot be reached by one individual alone. Thus, future change agents need to be able to collaborate and engage with stakeholders, to approach the manifold crises, challenges, problems, and conflicts we are facing together, and to promote and push forward sustainability transitions and transformations. Therefore, this research investigates three project-based sustainability graduate courses by comparing and contrasting teaching and learning outcomes, processes, and environments. A comparative case study approach using a Grounded Theory-inspired research design which triangulates several qualitative methods and perspectives is applied to allow for generalizable insights. Thereby, this dissertation provides empirically-informed insights which are further discussed in relation to selected teaching and learning theories. This leads, first, to a discussion of practical implications within (and beyond) sustainability higher education; and second, provides a theoretical foundation for interpersonal competence development in project-based learning settings – so that educating future change agents can gain momentum.
Findings of this research show that embracing conflicts when they occur (i.e. before they provoke cascading effects in the form of further conflicts down-the-road) is an effective strategy to help further develop interpersonal competence. This requires a conflict-embracing attitude. Attitude, in general, seems to be key in interpersonal competence and competence development overall. Self-reflection, if not explicitly required by outside influences (such as instructors), arises naturally from a self-reflective attitude, and is shown to provide the basis for developing interpersonal competence. This research introduces the term ‘Refl-Action’ which stresses the importance of pairing ‘learning by doing’ (as is often the focus in project-based learning settings) with conscious moments of ‘reflecting about the doing’.
More specifically, the research presented here identified four learning processes for interpersonal competence development: receiving input, experiencing, reflecting, and experimenting. Based on the empirical data, when the four processes are purposefully combined, following a meaningful sequence attitudes, knowledge, and skills in collaborative teamwork and impactful stakeholder engagement, are fostered (two facets of interpersonal competence). Each of the four learning processes is set in motion through various interactions students engage in during project-based sustainability courses: student-student (labeled ‘peer’), student-instructor (labeled ‘deliberate’), student-stakeholder (labeled ‘professional’), and student-mentor (labeled ‘supportive’) interactions. When these interactions are made explicit subjects of inquiry – i.e. the (inter-)action is linked with (self-)reflection – different learning processes complement one another: Interpersonal competence facets (collaborative teamwork and impactful stakeholder engagement) and domains (attitudes, knowledge, skills) are fostered. While, overall, interactions, processes, and conflicts have been identified as supportive for interpersonal competence development, trust has emerged as another variable inviting further investigation.
The findings of this thesis can be useful not only to support more conscious course design and facilitation, but should also be taken into consideration in other project-based (sustainability) settings. Both, sustainability novices and experts are regularly required to engage in teams and with stakeholders. Applying a conflict-embracing and self-reflective attitude allows to actively deal with differences encountered where diverse people interact, and to move forward on sustainability problems and visions in collaboration.