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Empirical development and evaluation of a maturity model for big data applications (2016)
Hansmann, Thomas
Since 2000, data generation has been growing rapidly from various sources, such as Internet usage, mobile devices and industrial sensors in manufacturing. As of 2011, these sources were responsible for a 1.4-fold annual data growth. This development influences practice and science equally and led to different notations, one of the most popular one is Big Data. Besides organization with a business model based solely on Big Data, companies have started to implement new technologies, methodologies and processes in order to deal with the influx of data from different sources and structures and benefit the most of it. As the progress of the implementation and the degree of professionalism regarding data analysis differs amongst industries and companies, latter ones are faced with a lack of orientation regarding their own stage of development and existing relevant capabilities in order to deal with the influx of data as only a few best practices exist. Therefore, this research project develops a maturity model for the assessment of companies capabilities in the field of data analysis with a focus on Big Data. Basis for the model development is a construction model, developed along the criteria of Design Science Research. The developed model contains the different levels of maturity and related measurements for the evaluation of a companies Big Data capabilities with a focus on topics along the dimensions data and organization. The developed model has been evaluated based an application to different companies in order to ensure the practical relevance. The structure of the thesis is the following: In a first step, a structured literature review is carried out, focussing on existing maturity models in the field of Big Data and nearby fields as Business Intelligence and Performance Management Systems. Based on the identified white spots, a design science research oriented construction model for the maturity model development is designed. This model is applied subsequently.
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