This PhD thesis examines the connections between sustainability knowledge management (SKM) and sustainability management tools in small and medium-sized enterprises (SMEs). While previous literature has established that knowledge is essential for the application of sustainability management tools, the effects of such tools on knowledge management are under-researched in the sustainability context. Drawing on multiple academic papers and utilizing various research methods, including a systematic literature review, several quantitative surveys and a multiple case study approach, the thesis systematically examines how such tools can facilitate the identification, acquisition, conversion, application and retention of sustainability knowledge, and potentially lead to the improvement of SKM effectiveness in SMEs. Furthermore, it examines how support functions for sustainability management tools and SKM correspond with each other. The findings reveal that sustainability management tools facilitate the SKM processes (identification, acquisition, conversion, application and retention), and align with the support factors (e.g. top management support, shared vision, employee qualifications) to advance SKM in SMEs. Particularly, such tools permit the institutionalization of sustainability knowledge into the daily routines and practices in SMEs. Additionally, tools create a support structure for SKM, embedding and preserving sustainability knowledge in documents, policies, procedures and norms for an enterprise´s collective knowledge for sustainability management. The thesis concludes with complementing areas of future research and offers practical implications for SME management.
Networks of social relationships are becoming increasingly important in today’s business environment. By cooperating in such structures players seek to overcome the shortcomings of the alternative forms of exchange, namely markets and hierarchies, and to realise (greater) information benefits. This is done through the reduction of complexities and uncertainties, as well as by increasing the speed of information flows and decision-making within networks. Traditional network research has focused on company networks and neglected the assessment of the underlying constituents of social networks. Studies concerned with the use of social ties for economic goals are generally not scientific and lack the theoretical foundation ti guide such an analysis. For these reasons it is the aim of this research paper, based on a theoretical framework, to systematically examine the underlying factors that lead to successful co-operations within a social network seeking to reach a common goal. The results of the current qualitative research study indicate that the factors suggested in the literature as significant for successful networking (e.g. common base; common language; mutual goals; sympathy for each other; a general interest in social contacts, combined with the necessary skills to act within social contexts) do indeed impact this type of co-operation as proposed. In addition to what is put forward in the literature it became evident that all successful individuals have a passion, besides their business activities, such as music, art or sports. This ardour also serves as a platform on which valuable contacts are established and maintained.