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Author
Bonin, Hinrich E. G. (3)
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Year of publication
2000
(1)
2003
(1)
2005
(1)
Document Type
Part of a Book (3)
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Keywords
Electronic Government
(2)
Öffentlicher Sektor
(2)
Kundenmanagement
(1)
Kundenzufriedenheit
(1)
Verwaltung
(1)
Verwaltungsinformation
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